3CX by Mark Martin

My VoIP and 3CX journey

My name is Mark Martin and I am a 3CX advanced Certified 3CX Engineer and Platinum partner in Australia.

At 24 years old I started work in a mobile phone store selling analogue mobile phones and then the first digital handsets.

Six months later I successfully applied for a Optus World franchise making me the youngest Optus World franchisee in Australia.

After 9 years running my Optus World at Black Forest in South Australia I changed franchise groups and operated mobile phone stores in Westfield Marion, West Lakes, Tea Tree Plaza and Rundle Mall in Adelaide with 25 staff.

It was at this time I started hosting phone systems in the Adam data center.
In 2013 I left retail and concentrated on programming Asterisk and 3CX phone systems and built up my hosting portfolio.

Now located in the Intervolve data center and Digital Ocean (hosted by 3CX) I currently host phone systems for more than 250 locations across Australia and build 3CX systems from small to medium enterprises.

In 2017 I became a 3CX advanced certified engineer and started programming 3CX systems not only for my own customers but started using my VoIP knowledge and programming skills to build 3CX systems for other IT professionals.

Currently I have deployments in every state in Australia and provide remote support for end users and IT professionals.

For larger deployments I often travel interstate.

From systems for small businesses to full corporate and multi-site deployments every system is planned and custom built to your companies requirements.

This includes:-
Choosing a hosting solution – Onsite or cloud based
Selecting one or more SIP provider to lower your monthly spend with least cost routing
Choosing handsets or headsets for your office staff
Configuring the soft client on your mobile devices
Every system includes staff training and unlimited support and changes for 3 months to ensure the call flows are optimised.

All 3CX system programming and support is provided by myself as the first contact. This means you will never have someone inexperienced working on your system.

As an advanced certified engineer I also offer fixed priced programming of 3CX systems on a per handset basis so you will know exactly how much you are paying from the start of your project.

My experience

• Asterisk a FreePBX programming
• Asterisk to 3CX migrations
• 3CX programming and consultation
• Hosting and multi tenant systems on 3CX and Asterisk
• Onsite server and cloud 3CX system with over 200 extensions
• 3CX Help desk support for Leader Systems and Breeze Connect
• Joint ventures with Leader Computer dealers deploying systems
• 48 Port ATA adapters for legacy handsets in hotels
• Overhead paging modules, Multi base DECT cordless handsets
• Intercoms

Current customers

National locum service

2 National call centres

Multi site medical center groups

Multi site franchise groups

Nursing homes

Pharmacies across Australia
Dental clinics

Real-estate agencies

Retail stores

Professional services business

Plumbing groups

Accounting firms

Insurance brokers

Hotels

Call today and I will be happy to discuss your companies phone system requirements and help you unleash the power of 3CX within your organisation.