Pharmacy Phone Systems

Why Opt for a Hosted 3CX Phone System for Your Pharmacy?

Unlike traditional phone systems, 3CX is a cloud-based solution hosted in a premium data centre. As a software-based system, it evolves continuously, ensuring your setup never becomes obsolete.

With a hosted 3CX on a shared server, you can access all the powerful features of 3CX at a fixed cost per extension, without the need for your own server.

Cost-effective Solution For Your Pharmacy Phone System

3cx hosted phone system is a cost-effective option for businesses, with minimal recurring costs – just pay for the handsets upfront.
For pharmacy groups, we also offer dedicated solutions tailored to your specific needs.
With 3CX, you’ll enjoy a full-featured phone system, including:

  • Call queues with welcome messages to keep your lines available
  • Pharmacy-specific music on hold to enhance customer experience
  • Voicemail with email notifications for efficient communication

Upgrade your business communication today – enjoy a reliable new phone system PLUS one month of hosting absolutely FREE!

pharmacy phone systems

Your Phone System Your Way

Putting your new system together is as easy as choosing your handsets and VoIP trunk provider and we will tailor the rest.

Handsets

Choose from a range of Yealink business desk or cordless handsets that suit your pharmacy. At anytime you can add additional handsets.

If you require overhead paging we also have modules that will integrate with most store amplifiers.

Call Flow & Features

We will help you with the call flow for in coming calls, greetings,
after hours messages, voicemail, generic pharmacy messages on hold, set your opening and closing hours.

There is also a handy admin portal you can use to change your opening hours, add holiday closures and check your voicemails.

If you have corporate messages on hold they can be uploaded and played as your customers are waiting for a pharmacist to answer.

Helen ‘The voice of 3CX’ is also available to record custom scripts for your hold messages.

You can choose your own VoIP provider or we can analyze your current phone bill to recommend the most cost effective option for you.

Flexible solutions for your business needs

  • User portal to change opening times and holidays
  • Custom ‘Welcome message’ when your calls ring in
  • Desktop app to manage voicemail and holidays
  • After hours messages or voicemail
  • Answer calls from a single location if you have multiple sites
  • Voicemail with e-mail notification, visual indication
  • Call Hold / Call Waiting / Call Transfer
  • Custom welcome messages
  • Transfer calls to any number
  • Add additional handsets as required
  • Call reporting for each site available
  • 100% Australian based support
  • 15 Years experience hosting retail phone systems
  • 3CX Advanced Certified Engineer
  • 3CX Platinum partner